WHAT IS UC-GADGETS?

UC Gadget, çağrı kayıtlarını anlık olarak analiz eden ve bu verileri anlamlı, kullanılabilir bilgilere dönüştüren yenilikçi bir analiz platformudur. Yapay zekâ destekli yapısıyla karmaşık veri yığınlarını hızlı bir şekilde çözümleyerek ihtiyacınız olan bilgiye hızlıca ulaşmanızı sağlar.

It understands questions asked in natural language (such as “Get the last 10 calls”, “List the calls from Istanbul”) and presents the answers with dynamic tables, graphs, Excel/PDF outputs and visualized reports.

Call centers are an important point of interaction with customers. However, it has not always been easy for call center managers to improve customer experience, monitor performance and improve quality.

This is where uc-gadgets comes into play, offering guiding solutions with its artificial intelligence tools.

  • Meet uc-gadgets.

    It is a powerful tool to improve your business's call center operations and increase customer satisfaction.

    Maximize your business's potential with uc-gadgets.

    Track your network performance instantly with the call quality monitoring feature and detect quality problems before they occur.

    📌 Increase efficiency, increase customer satisfaction and gain competitive advantage with artificial intelligence.

Main Features

1

Log Analysis:

It automatically analyzes call and system logs with artificial intelligence and/or according to the criteria you specify and provides various reports.

2

Voice Analysis (Q2 2025):

The AI model analyzes voice recordings and provides reports based on the filters (word filters and/or emotion) you specify.

3

Image Analysis 2025 Q4:

The AI model analyzes voice recordings and provides reports based on the filters (word filters and/or emotion) you specify.

4

Role-based access control (RBAC):

It provides full compatibility with the RBAC used in your system for user access and authorization processes.

5

API Service:

Integration with other platforms you use thanks to API service