Our Features
Advanced User Management
By creating user groups, the supervisor, who manages the call, is able to manage the call in a more modular way.
Call Quality
By measuring the network-based quality of each call, the network quality of location-based calls can be scored and reported at industry standards.
Customer Based Communication Analysis
The Communication Suite provides tools to analyze your organization's relationships with external companies such as suppliers, partners, customers, contractors and vendors.
Script Management
All audio and video equipment can be managed and monitored with scripts. These scripts can be run periodically, logged, updated and produce results.
Cost Control and Budget Allocation
The Budget Control Module allows the monthly budget to be allocated internally to branches, sites, departments, individuals and cost centers.
Smart Chatbot Integration
The artificial intelligence-supported chatbot in our application speeds up your business processes by bringing the data you need instantly.
Ana Özellikler
Log Analysis
It automatically analyzes call and system logs with artificial intelligence and/or according to the criteria you specify and provides various reports.
Voice Analysis (Q2 2025):
The AI model analyzes voice recordings and provides reports based on the filters (word filters and/or emotion) you specify.
Image Analysis 2025 Q4
The AI model analyzes video call recordings and provides various reports on staff compliance with the code of conduct.
Rol tabanlı erişim kontrolü (RBAC)
It provides full compatibility with the RBAC used in your system for user access and authorization processes.
API Service
Thanks to the API service, integration with other platforms you use is provided.
